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    Terms and Conditions

    Mission Statement

    Kochek manufactures and delivers the highest quality products at competitive prices to help save lives and protect property.

    Ordering

    • Use part number and description when placing an order
    • All orders must be confirmed in writing to Kochek
    • No verbal orders will be accepted

    Confirmations

    • All orders will be confirmed, in writing, by Kochek within two (2) business days
    • Confirmation not challenged within two (2) business days after receipt shall be considered correct for manufacture

    Cancellations and Changes

    • Cancellation charges will be applicable to all orders if cancelled on or before the scheduled approximate ship date

    Terms

    • Net 30 days
    • May be subject to late payment charges of 1 1/2% per month

    Taxes

    • All prices and quotations are subject to local, state and federal taxes where applicable

    Delivery

    • All shipments F.O.B. Putnam, Connecticut

    Special Orders

    • All prices and quotations are subject to local, state and federal taxes where applicable
    • Product manufactured to customer specification is non-returnable
    • Customized laser etching is non-returnable
    • All chrome items are non-returnable

    Returns

    • No product returns will be acceptable without prior consent of the Kochek Company, Inc.
    • All returns will be subject to a minimum 20% restocking charge plus applicable shipping charges
      • All authorized returns shall have a return goods authorization numbers (RGA)
      • The number shall be issued by Kochek and clearly marked on the outside of all shipping packages containing the referenced product returns
      • All packages received for return without (RGA) numbers will be returned to the sender
      • All (RGA) numbers issued shall be in force for a period of thirty (30) days
      • All items not received by Kochek within thirty (30) days of the (RGA) issue date shall be considered NON-RETURNABLE

    Pricing

    • Prices herein are subject to change without prior notice

    Threads

    • Standard Threads are National Standard (NH or NST)
    • Straight Iron Pipe (NPSH, IPT, or SPIT)
    • Garden hose (GHT)
    • Tapered Iron Pipe (NPT, TPT, OR TIPT)